Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We can ship your order  for free by post office or for cheap using DHL!

How Do I Track My Order?

Contact us for your own tracking number  and then go to: Track your Order  to check where your package is.

Can you ship your products anywhere?

Yes we can ship to every country in the world.

How safe is my personal information?

We use best encryption technology to protect your data we also use SSL certificate to keep your personal information safe.

Is it offical Goophone Shop?

Yes it is official Goophone Shop – Goophone Store in Europe, you can buy orginal Goophones with the best prices.

How Long Will it Take To Get My Package?

It usualy takes 3-14 buisness days to recive parcel but mostly 3 days using DHL.

Do I Need An Account To Place Order?

No, but we recomend to create one to check orders or contact with us.

What methods of payment do you accept?

Currently we accept only bank transfers .

Which browser should I use to view your site?

We recomend using Google Chrome or Firefox.

Can I work with Goophone Shop?

Yes contact us if you want to resell our products or work with us.